However looking to find another person to help me with my challenge. Have despatched a concept to the AA web site which has a reaction that designed no feeling. Have identified as and been instructed to send out the information. I attempted to response towards the message that designed no feeling and I obtained an e-mail back again stating that the e-mail handle I responded to will not be is use.
Acquiring just concluded (three/18) a flight from Miami Airport to Philadelphia, we observed which the service from the Miami Airport with the American Airline people today was not in line with efficient or Specialist service. We were given incorrect Instructions to our Check out-in spot, on the other hand once we experienced to acquire in line for the stability Look at. We had been despatched to the wrong place for that operate.
I flew from Orlando to Dallas to Las Vegas yesterday and when I bought dwelling and unpacked, I noticed amongst my merchandise was lacking from amongst my checked baggage.It absolutely was a shaving package which was in a zippered pocket on the skin of a bag. I identified as purchaser service in Las Vegas and was informed there is nothing they're able to do.
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I wanted to vent my frustration Together with the baggage scenario together with your airline. Anything else was excellent, but the way my baggage was managed would make me think 2 times just before booking with AA once more. I had been billed $25 Just about every way for 1 bag, not currently being told my bag might be carried on for no charge. So as to add insult to the $fifty charged, my bag was damaged on the skin upon getting returned to me.
My complaint is, on March 8th. My luggage was delayed from Chicago, my destination was Dane County Airport Madison Wi. When it experienced arrived, it absolutely was delivered. On the other hand, the luggage were wrecked and taped up. I called in a very grievance straight away. I had been givin many phone quantities as well as the firt 1 was simply a recording to depart my phone and another person would get back again to me.
I appreciate you will be under-going a merger and some staff members may very well be fewer than thrilled, but this Mind-set really should not be evident towards your customers who are only contacting to have some help.
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twenty seventh Oct. I flew from Chicago to Manchester on AA54. You applied a B757 which was totally unsuitable for just a 7 hr journey. The seats spec/recline/legroom were being what I might expect on a vacation charter or commuter flight of 1 hour. Additionally, the looking through mild did not function and besides the film there was no channel open for music.
following a delayed flight from Detroit for the reason that there wasn’t a running PA method( which we were advised was FAA mandatory). We reloaded on the same airplane and flew to Dallas in excess of two hours later on. ( the flight attendants had to wander the ailes to speak). our flight was to leave at 600am. we last but not least left at 1145am. Upon arriving in Dallas we were being rushed to our subsequent gate for Denver. On arriving in Denver late afternoon, we had no luggage. We had been told It will be on one of the next 3 flights from Dallas.
Seeking to alter a reservation date for the last 3 days/evenings. Every agent Now we have gotten has both transferred us from our simply call making An additional hrs hold out or has hung up on our phone.
I a short while ago took a flight from JFK to St Thomas on the Saturday eight am flight and had the most helpful, efficient knonwledgable flight attendant she was good. I'd like to many thanks her for making my trip much more pleasurable.
Thank you for making contact with American Airlines Shopper Relations. This is certainly an automated acknowledgment, providing me a chance to share along with you at once what is happening together with your concept.